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桜の木

FAQ

  • What types of Visa applications can you prepare?
    We can prepare applications for " Eligibility(new)" ,"Extension(renewal)" and "Change" procedures for the following five types of statuses: "Business manager" , " Engineer/Specialist in Humanities/International Services" ,"Student" ,"Skilled labor" and "Dependent". We also plan to increase the number of Visa categories.
  • I don't want to apply for a visa, but can I still register as a member?"
    Yes, you can, because in addition to Visa application forms, we also have information on daily life for foreigners.
  • Is there a fee to become a member?
    No, there is no fee. There is no fee for registration, only for the preparation of a Visa application.
  • I would like to apply for a visa other than the five categories of "Business manager" ," Engineer/Specialist in Humanities/International Services" ,"Student" ,"Skilled labor" and "Dependent"."
    Please select "Other Visa" from the Visa type selection and contact us using the inquiry form.
  • I would like to know the general flow of the Visa application process.
    Please refer to the service video available on our website.
  • This is the first time for me to apply for a Visa, so I am not sure if the information on the application form is correct."
    Please proceed with the registration according to the system created under the supervision of an administrative scrivener. We also offer a fee-based service to verify the contents of your application form, so if you have any concerns, please contact us using the inquiry form.
  • When do I have to pay?
    Payment is due when you have finished entering the required information on the application form. After payment is confirmed, the system-generated application form will be sent to your registered e-mail address.
  • How long does it take to receive the application form after I finish filling out the required information?
    The application form will be sent to your registered email address in about 3 minutes after the payment is completed, if you do not receive it within an hour, please contact us using the Contact Us form.
  • I have not received my application form.
    Please log in and check your e-mail address. Also, please check your email address as it may have been filtered to spam.
  • I have not received my application form. Please make sure that your registered address is correct and that it has not been filtered into junk mail.
    Please contact us using the Contact Us form.
  • An error message appears on the screen and I cannot proceed.
    If the problem persists even after reloading or re-logging in, there is a possibility of a system failure, so please contact us using the Contact Us form.
  • Is there any compensation if my application is not approved by Visa?
    Our system is only a support service for applications prepared by the applicant, so we are not responsible for any denial.
  • I would like to check the contents of my previous applications.
    Yes, you can. Please refer to the My Page section of the website where you can find your past applications.
  • I have used the system before. Is the information I have registered before still available?
    Yes, you can. The basic information and application form information that you have created before are saved, so you can use the system again.
  • I received the application form after payment, but there was an input error. Is it possible to correct it?"
    We are sorry. The fee we charge is for one time output of the application form, so we cannot correct the application form itself. Please check the input contents again, make the payment, and receive the application for
  • I don't understand some of the items on the application form, and I have a question."
    We are sorry, but we do not provide individual consultations, so if you have any concerns, please contact our experts directly.
  • Is it possible to issue a receipt?
    You can request a receipt from the "Request for Receipt" button on your My Page.
  • I would like to prepare an application form for my friend as well, is there a problem?"
    Our service is only for members, and such actions are prohibited by the terms of service as fraud.
  • Can I use this system to create the documents that my organization (employer) will create in the application form?
    Yes, you can. There is a function on the application form's required information registration screen that allows you to request that your institution (employer) create an application form from this system.
  • Can I also use this system to create the documents that my study abroad destination (school) prepares in the application form?
    Is it possible to use this system to create the documents created by the study abroad destination (school) in the application form?
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